Pricing

Simple pricing, no cancellation fees.

Try every feature free first. Every plan includes every feature. Prices in AUD, GST inclusive.

Choose your plan

Three quick choices. See the total before you start.

Every feature is in every plan. Choose your audit type, how much help you want, and how you pay.

1Which audit are you preparing for?

Not sure?Answer a few quick questions about your supports and we tell you which audit you need.Find out in 2 minutes

2How much help would you like?

3Add a website (optional)

Verification: first year on monthly billing: $1,579 ($490 set-up + 11 monthly payments of $99). Pay yearly ($1,188/year) and set-up halves to $245. Certification: first year on monthly billing: $2,079 ($990 set-up + 11 monthly payments of $99). Pay yearly ($1,188/year) and set-up halves to $495.

Prices in AUD, GST inclusive. With monthly billing, the set-up fee and any one-off extras are charged when you start your plan, and your first monthly payment (and any monthly extras) one month later. With yearly billing, the whole first year is charged when you start your plan. Plans renew automatically each month (or each year with yearly billing) until you cancel. Cancel any time in Billing > Manage billing. Cancelling takes effect at the end of the period you have paid for, and you are not charged again. Billing terms.

  • Free 14-day trialYour tailored document set, 2 key policies to read and a preview of every tool
  • No card neededNothing is charged when the trial ends. Billing details only when you choose a plan
  • Cancel any timePlans renew until you cancel. Cancel in Billing, no cancellation fee
  • Documentation guaranteeOur documents fixed within 2 business days. Conditions apply

Want to compare costs? Use the cost calculator.

Free website design or redesign

A free website, built for audits.

Free website design or redesign when you add our website hosting at $39/month (hosting, updates and maintenance).

An attractive, modern website for your NDIS business, built to best practice for providers and including the policy and feedback pages auditors commonly look for. Easy to update when your documents change, as part of your hosting and maintenance.

  • Your policies and procedures that participants need, ready to read online
  • Complaints and feedback form, with how to contact the NDIS Quality and Safeguards Commission
  • Privacy policy
  • Your services and registration groups
  • The NDIS Code of Conduct
  • Contact details and ABN
  • Secure contact and referral form
  • Mobile-friendly design, built with accessibility in mind
  • Easy Read links, if you have Easy Read versions

The design is free only with the $39/month website hosting, which is an add-on to your plan. The monthly fee covers hosting, security updates, backups and maintenance, and renews until you cancel it. Domain registration is paid by you. Tick it when you sign up, or add it later from Billing. See demo websites.

Compare

Consultant-grade documents, without the consultant invoice.

Consultant (indicative)from around $2,000verification, documents onlyfrom around $4,000certification, documents only

Indicative only: quotes vary widely. Preparation, updates and audit help can cost extra.

audito$490verification set-up$990certification set-up

Then $99/month for documents, every preparation tool and updates. Renews until you cancel; cancel any time.

Do it yourselfFreein dollarsWeeksof research and writing

Plus keeping up with every rule change yourself.

Billing questions

Straight answers.

What is Done with you?

An expert works through the entire process with you, from set-up to audit day. You still use audito for everything. $999 (verification) or $1,499 (certification), one-off, including audit preparation and audit-day support, charged at checkout together with your set-up fee. Your audito plan is billed as usual: $490 (verification) or $990 (certification) set-up, then $99/month (AUD, GST inclusive). With monthly billing, the set-up fee and any one-off extras are charged when you start your plan, and your first monthly payment (and any monthly extras) one month later. With yearly billing, the whole first year is charged when you start your plan. The auditor's fee is not included: you pay it to your approved quality auditor. Nobody can promise an audit outcome.

Do I need a card for the trial?

No. The free 14-day trial needs only your email. You add billing details when you choose a plan.

What is the set-up fee for?

Generating your full tailored document set from your answers and setting up your workspace. It is charged once, when you start your plan.

What if my scope changes from verification to certification?

If you add a registration group that needs a certification audit after paying the verification set-up, you pay the difference between the two set-up fees once, before your certification documents unlock. Your monthly price stays the same.

What does the monthly fee cover?

Every feature, regenerating your documents when your answers change, re-issued documents when we update the templates for a rule change, the documentation guarantee and support.

Are prices in AUD and do they include GST?

Prices are in AUD, GST inclusive.

When am I charged?

With monthly billing, the set-up fee and any one-off extras are charged when you start your plan, and your first monthly payment (and any monthly extras) one month later. With yearly billing, the whole first year is charged when you start your plan. Plans renew automatically each month (or each year with yearly billing) until you cancel. Cancel any time in Billing > Manage billing. Cancelling takes effect at the end of the period you have paid for, and you are not charged again.

Can I pay yearly?

Yes. Pay $1,188 per year and the set-up fee halves ($245 for verification, $495 for certification).

Can I cancel?

Yes, any time in Billing > Manage billing. Plans renew automatically until you cancel. Cancelling takes effect at the end of the period you have paid for, you keep access until then and you are not charged again. With yearly billing the year is paid in advance, so unused months are not refunded. Documents you have downloaded stay yours. Your account data is kept for 90 days after your plan ends so you can come back or export it, then deleted.

Do you offer refunds?

The set-up fee is refundable if you ask within 14 days of paying and your full document set has not been generated or downloaded. Your set is generated when you finish the set-up questions, including during the free trial. Other fees are not refunded for change of mind or unused time. This does not affect your rights under the Australian Consumer Law, for example a refund if a service has a major problem. See our terms.

Is the website design really free?

Free website design or redesign when you add our website hosting at $39/month (hosting, updates and maintenance). The design is free only with the $39/month website hosting, which is an add-on to your plan. The monthly fee covers hosting, security updates, backups and maintenance, and renews until you cancel it. Domain registration is paid by you.

Do your prices include the auditor's fee?

No. Approved quality auditors are independent and you pay them directly. Done with you covers our preparation and audit-day support only.

Start free. Decide later.
No card until you choose a plan.

Start free, answer the set-up questions and see exactly where you stand today. Your tailored policies and procedures in about an hour.

Try every feature free 14 days · no card needed · cancel any time · Documentation guarantee