Terms and conditions

1. About these terms

These terms and conditions (Terms) govern your use of audito (the Service), operated by audito (ABN 95 164 685 849) (we, us, our). They form a binding agreement between us and the person or organisation that creates an account (you).

By creating an account, starting a trial, paying for a plan or using the Service, you agree to these Terms and to our privacy policy. If you accept these Terms on behalf of an organisation, you confirm you are authorised to bind it.

If you do not agree, do not use the Service.

2. Definitions

In these Terms:

• Account: your organisation's workspace in the Service, including any Team Member logins.
• Answers: the information you enter in the guided set-up and elsewhere that is used to tailor Generated Documents.
• Generated Documents: policies, procedures, forms, registers, plans and other documents the Service produces for your organisation from your Answers and our Templates.
• Templates: our underlying document templates, question sets, mappings, content, lessons and tools, as they exist from time to time.
• Your Data: everything you or your Team Members upload or enter, including Answers, records, notes and personal information about your organisation and workers.
• Participant Information: information about NDIS participants, their families or representatives, including names, NDIS numbers and health information. It must not be entered into the Service (clause 14).
• Plan: the paid subscription you choose (for example the verification or certification plan), with any set-up fee and add-ons.
• Fees: the subscription fees, set-up fees and add-on charges payable for your Plan.
• Team Member: a person you invite to log in to your Account.
• Free Tools: the tools on our public website that anyone can use without an Account, such as the readiness check, policy generator and mock audit.
• Automation Software: software features of the Service that use artificial intelligence (a machine-learning model operated by a third-party provider) to generate text, such as answers, drafts and summaries, as described in clause 16.
• Assisted Output: text produced by Automation Software, such as an answer, a draft or a summary.
• Confidential Information: has the meaning in clause 17.
• Business Day: Monday to Friday, excluding public holidays in New South Wales.
• Australian Consumer Law or ACL: Schedule 2 of the Competition and Consumer Act 2010 (Cth).
• Australian Privacy Principles or APPs: the principles in Schedule 1 of the Privacy Act 1988 (Cth).

"Including" and similar words do not limit what comes before them. Headings are for convenience only.

3. The Service

The Service is online software that helps NDIS providers prepare for and maintain registration. Depending on your Plan, it includes:

• a guided set-up that tailors policies, procedures, forms and registers to your organisation;
• records such as an evidence checklist, a compliance calendar, a corrective action tracker for audit findings and a list of your team;
• preparation tools, such as mock audits, internal audits, staff sign-off and an audit planner;
• time-limited auditor access to the documents and records you choose to share;
• lessons, guidance and Automation Software; and
• optional add-on services you order separately.

The features in each Plan are described on our website and in the app. Free Tools are provided as-is to help you decide whether the Service suits you.

4. A software tool, not professional advice

The Service is a technology platform. Its content is general information only. It is not legal, financial, clinical or other professional advice, and it is not an audit. The policy gap check, which you request by email, is a review of document wording, not an NDIS verification or certification audit, and our reviewers are not your approved quality auditor. Using the Service does not create a lawyer-client, auditor-client or consultant relationship.

We are a software company. We are not an approved quality auditor, are not registered or approved by the NDIS Commission to conduct NDIS audits, and have no role in your audit or in any registration decision.

The Service helps you document your own systems. Deciding how your organisation is governed, what your practices are, and whether your documents reflect them stays with you. If you need advice about your particular circumstances, get it from a qualified professional.

We do not guarantee any audit, registration or other outcome. Outcomes depend on your actual practice, your records, your team and the information you give, as well as the auditor's professional judgement. Our documentation guarantee in clause 7 is the only promise we make about audit findings.

5. Government information and references

The Service refers to and summarises publicly available information, including the NDIS Practice Standards, rules, guidelines and legislation. We take care to keep it current, but official sources change and our summaries may not reflect the latest version at the time you read them.

We are not affiliated with, or endorsed by, the NDIS Quality and Safeguards Commission (NDIS Commission) or the National Disability Insurance Agency (NDIA). Approved quality auditors are independent of us, and the NDIS Commission makes registration decisions.

You are responsible for checking requirements against official sources, including the NDIS Commission and the Federal Register of Legislation, and for requirements that differ between states and territories. Where our content and an official source differ, the official source applies.

6. Free trial

New accounts may start a free trial of 14 days. No payment card is needed to start. During the trial you can use the guided set-up and a preview of the preparation tools we make available. Your Generated Documents are created, and you can read up to 2 of them in full; reading, editing and downloading the rest is available when you start a Plan.

At the end of the trial, your access to paid features stops unless you choose a Plan. Nothing is charged automatically, because we do not hold a card for trial accounts. Your Answers and Data are kept under clause 13 so you can continue if you subscribe later.

We may change or end trial offers for new accounts at any time. One trial per organisation.

7. Documentation guarantee

Documentation guarantee: if an auditor raises a non-conformity about the wording or content of documents we generated for you, we fix those documents free of charge and send them back within 2 business days of receiving your claim. This covers our documents only - it does not cover whether your practice matches them, and it is not a guarantee that you will pass your audit.

7.1 Conditions. The guarantee applies only if: (a) you have an active Plan when the non-conformity is raised and when you claim; (b) the documents concerned are Generated Documents produced from your current and accurate Answers on our latest Templates (including re-issued versions we have made available to you); (c) you notify us within 7 days of receiving the audit report; and (d) you give us the part of the audit report that states the non-conformity.

7.2 Exclusions. The guarantee does not apply to a non-conformity that arises from: (a) your practice, records, systems or staff not matching the documents; (b) Answers that were inaccurate, incomplete or out of date when the documents were generated; (c) changes made to the documents by you or anyone other than us (we will still fix the wording we supplied); (d) changes in law, standards or guidance after the documents were generated, where you had not accepted an updated version we made available; or (e) the auditor's discretion on matters outside the wording or content of the documents.

7.3 Remedy. If the guarantee applies, we will correct the affected documents free of charge and send them to you within 2 Business Days of receiving everything in clause 7.1. That is our only obligation under this guarantee. It does not limit your other rights (clause 7.4).

7.4 Your rights. The guarantee is in addition to, and does not limit, any rights you have under the Australian Consumer Law.

7.5 How to claim. Email ask@audito.com.au with the subject "Documentation guarantee", your organisation name, the documents concerned and the relevant part of the audit report. We will confirm receipt, tell you promptly if we need anything else, and let you know if we believe an exclusion applies and why.

8. Accounts and Team Members

Eligibility. To create an Account you must be at least 18 years old, use the Service for your organisation's business purposes, and have authority to accept these Terms for that organisation.

Creating your Account. You must give accurate, complete account information and keep it up to date, including your organisation's legal name and contact details.

Security. Keep login details secure and do not share logins. You are responsible for all activity in your Account, including by Team Members, unless it results from our breach of these Terms. Tell us promptly at ask@audito.com.au if you suspect unauthorised access.

Team Members. You may invite Team Members and assign roles. You are responsible for choosing appropriate roles, removing access when someone leaves, and making sure Team Members follow these Terms.

Shared links. Staff sign-off links, staff mock audit links and auditor access links can be used by anyone who has them (auditor links also need a passcode). Share them only with the intended person and revoke them when no longer needed.

Verification. We may ask for information to confirm your identity or your authority to act for the organisation, such as an ABN or proof of your role. We may refuse to open, or may suspend, an Account where we reasonably suspect fraud, misuse or false information.

Inactive accounts. If an Account has no active Plan and nobody has signed in for 12 months or more, we may close it after giving at least 30 days' notice by email. Clause 13 then applies to Your Data. Accounts with an active Plan are never closed for inactivity.

9. Plans, fees and billing

• Prices. Prices are shown on our website and before you pay. They are in Australian dollars and include GST unless stated otherwise. We issue tax invoices for payments.
• Set-up fees. A one-off set-up fee applies when you start a Plan, as shown at checkout. Some offers, such as paying yearly, may reduce it. If you paid the verification set-up fee and your registration groups later need a certification audit, the difference between the verification and certification set-up fees (reduced in the same way) is payable before the certification documents and features are made available.
• When you are charged. With monthly billing, the set-up fee and any one-off extras are charged when you start your plan, and your first monthly payment (and any monthly extras) one month later. With yearly billing, the whole first year is charged when you start your plan. The checkout shows each amount and the date of your first plan payment before you pay.
• Subscription. After that, Plans are billed in advance, monthly or yearly, and renew automatically at the end of each billing period until you cancel (clause 10).
• Changing your Plan. To change your Plan or billing cycle, contact us at ask@audito.com.au. We will tell you any pro-rata charge or credit before we make the change.
• Add-ons. Optional add-ons (for example Done with you or a website package) are charged as shown when you add them. Done with you is a one-off service fee, priced by audit type, that includes audit preparation and audit-day support; it is shown and charged at checkout. Recurring add-ons, such as website hosting, renew each billing period until you cancel them. Where we offer a free website design, it is free only with the monthly website hosting add-on. Some services are quoted on enquiry and are only charged once you accept a quote. Third-party software and subscription fees are not included unless stated, and you pay them directly.
• Payment. Payments are processed by our payment provider, Stripe. You authorise us to charge your nominated payment method for all Fees when due.
• Failed payments. If a payment fails, we will tell you and retry. If it is still unpaid 14 days after we first tell you, we may suspend paid features until it is paid.
• Changes to prices and Plans. We may change prices, or what is included in a Plan, for future billing periods with at least 30 days' notice by email. The change applies from your next renewal after the notice period, never to a period you have already paid for. If you do not accept it, you can cancel before it applies, without any cancellation fee.
• Auditor fees. Our Fees never include fees charged by approved quality auditors. You pay them directly.

10. Cancellation and refunds

Cancel any time in Billing > Manage billing (our payment provider's secure customer portal), or by emailing ask@audito.com.au. Cancellation takes effect at the end of your current billing period. You keep access until then, and you will not be charged again. If you cancel before your first plan payment, that payment is not charged. There is no cancellation fee and no minimum term beyond the billing period you have paid for. With yearly billing that period is a year, paid in advance (see Other fees below).

After you cancel. Generated Documents you have downloaded are yours to keep and your licence in clause 15 continues. Your Account and Your Data are kept for 90 days after your Plan ends so you can return or export them, then deleted (clause 13).

Set-up fee refund. If you ask within 14 days of paying, we will refund your set-up fee provided your full document set has not yet been generated or downloaded. Your document set is generated when you finish the set-up questions, including during the free trial.

Other fees. We do not give refunds for change of mind or for unused time in a billing period you have started, including the rest of a year paid for with yearly billing. This does not apply where the Australian Consumer Law or another law gives you a right to a refund or other remedy, for example if a service has a major failure. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

To ask for a refund, email ask@audito.com.au with your organisation name and the payment concerned. Approved refunds are paid to the original payment method.

11. Electronic communications

You agree to receive notices, invoices and other communications from us electronically, by email to the address on your Account or in the app. Electronic communications satisfy any requirement for them to be in writing.

Service emails that the Service relies on (such as billing, security and sign-off emails) are part of the Service and are sent while your Account is active. You can turn off reminder, digest and free trial emails in Account settings > Email notifications or with the unsubscribe link in each of those emails, and each rule-change newsletter email has a one-click unsubscribe link. Our emails identify us and how to contact us.

12. Trial, beta and preview features

We may offer features marked as beta, preview, early access or similar. They are provided "as is" so you can try them, may change or be withdrawn without notice, and may not work as well as the rest of the Service.

To the extent permitted by law, we give no commitment about the availability or performance of these features, and they do not form part of the documentation guarantee. Free Tools and the free trial are provided on the same basis.

13. Your Data

• You own Your Data. We claim no ownership of it.
• Licence to us. You grant us a non-exclusive licence to host, store, copy, process and display Your Data only as needed to provide, secure and support the Service, to comply with law, and as described in our privacy policy. We do not sell Your Data or use it for any other purpose.
• Your responsibilities. You must have the right to upload Your Data, including any consents or notices needed under privacy law for personal information about your workers. Upload only the personal information you need for the purpose, and never Participant Information (clause 14).
• Export. You can download your Generated Documents and export your records at any time while your Account is active, and during the retention period below on request.
• Retention and deletion. After your Account is cancelled or closed, we keep Your Data for 90 days so you can return or export it, then delete it. If you ask us to delete your Account, we do so within 30 days instead. In each case we keep records we must keep by law (for example tax records) and copies in routine backups that are overwritten on their normal cycle.
• Hosting. Your account data and files are stored in Australia (Sydney). Some service providers listed in our privacy policy may process limited data outside Australia.
• Data protection. We handle personal information in Your Data in line with the Australian Privacy Principles and our privacy policy, and use reasonable security measures to protect it. We will tell you without undue delay if we become aware of a data breach affecting Your Data.

14. No participant information

The Service is not designed to hold Participant Information. You and your Team Members must not upload or enter information about participants, including their names, NDIS numbers or health information, anywhere in the Service. This includes notes, records, corrective actions, documents you edit or upload, and messages to Automation Software. Keep participant records and evidence in your own systems, and describe them in general terms in the Service (for example "incident register reviewed").

If we find it. If we become aware of Participant Information in your Account, we may delete it or ask you to remove it. To the extent permitted by law, we are not responsible for loss caused by deleting it.

Worker information. Your records may include information about your workers, such as names, email addresses or screening dates. We handle it on your behalf and only to provide the Service to you. You decide what goes in and are responsible for having the consent or other lawful authority to collect it, store it in the Service and share it (for example with your auditor). Do not enter workers' health information.

If a participant or worker asks us about their information, we will refer them to you and help you respond.

15. Your Generated Documents

As between you and us, you own the Generated Documents produced for your organisation. To the extent they include our Template content, we grant you a perpetual, irrevocable, royalty-free licence to use, copy, edit and adapt them for your organisation's own business, including after your Plan ends.

You must not resell, sublicense, share or publish the Templates or Generated Documents as templates for other organisations to use, or use them to build a competing product. Sharing your documents with your auditor, regulator, workers, participants, advisers or a buyer of your business is fine.

Generated Documents carry your organisation's name and logo, not ours. You are responsible for reviewing, approving and implementing them, and for making sure they describe what you actually do.

16. Automation Software

Automation Software includes our assistant (Ask audito), assisted drafting and summaries of regulatory changes.

• Assisted Output can be wrong, incomplete or out of date. Review every output before you rely on it, and check important matters against official sources or with a qualified adviser.
• Assisted Output is not legal or professional advice, and does not form part of the documentation guarantee unless it becomes part of a Generated Document we produce.
• Content you submit to Automation Software is sent to the third-party provider that operates it to generate a response, as described in our privacy policy. Do not enter Participant Information, or more personal information than you need.
• You are responsible for how you use Assisted Output.

17. Confidentiality

What is confidential. Confidential Information means non-public information one party (the discloser) gives the other (the recipient) in connection with these Terms that is marked confidential or that a reasonable person would treat as confidential. Your Confidential Information includes Your Data. Ours includes the Templates, our pricing arrangements with you, and the non-public parts of the Service, including its software and methods.

Exclusions. Information is not Confidential Information if it is or becomes public through no fault of the recipient, was lawfully known to the recipient before disclosure, is lawfully received from someone else without a duty of confidence, or is independently developed without using the discloser's information.

Obligations. The recipient must keep the discloser's Confidential Information confidential, use it only to perform or receive the benefit of these Terms, and protect it with at least the care it uses for its own confidential information, and no less than reasonable care.

Permitted disclosures. The recipient may disclose Confidential Information: to its staff, Team Members, professional advisers, insurers and service providers who need to know it and are bound by confidentiality; with the discloser's consent; or where required by law, a court or a regulator, after giving the discloser notice where lawful and practical.

Return or destruction. When these Terms end, each party will on request return or delete the other's Confidential Information, except as required by law, held in routine backups, or covered by clause 13 (retention) or clause 15 (your continuing licence to Generated Documents).

Duration. These obligations continue for 5 years after these Terms end, and for trade secrets and personal information, for as long as the information remains a trade secret or personal information.

18. Your responsibilities and warranties

You warrant and agree that:

• the Answers and other information you give us are accurate, complete and current, and you will update them when your organisation changes;
• any documents you upload are current versions you are entitled to use;
• Your Data, and our use of it to provide the Service, does not infringe anyone's rights or breach any law or duty of confidence;
• you will review Generated Documents and Assisted Output internally, and adapt them where needed, before adopting or relying on them; and
• you will comply with the laws, rules and standards that apply to your organisation, including the NDIS Act and privacy law.

Governance, implementation, staff training, service delivery and compliance remain your organisation's responsibility. The Service supports that work but does not do it for you.

19. Acceptable use

You must not, and must ensure Team Members do not:

• use the Service unlawfully, to mislead an auditor or regulator, or to harm any person;
• upload content you do not have the right to share, or malware or harmful code;
• attempt to access accounts or data that are not yours, or to bypass security, rate limits or access controls;
• scrape, copy or bulk-download the Templates or Service content, or reverse engineer the Service, except as the law permits;
• resell or provide the Service to other organisations without our written agreement; or
• interfere with the Service or other customers' use of it.

20. Intellectual property and your licence to use the Service

We (and our licensors) own all intellectual property in the Service, the Templates, our software, designs, lessons and content, and the audito name and logo. Apart from the licence in clause 15, nothing transfers any of it to you.

While these Terms are in force and your Fees are paid, we grant you a non-exclusive, non-transferable, revocable licence for you and your Team Members to access and use the Service for your organisation's internal business purposes, in line with these Terms and your Plan.

If you send us feedback or suggestions, we may use them without obligation to you.

21. Availability, support and changes

Availability. We aim for high availability and secure operation, but we do not promise uninterrupted or error-free operation or any particular uptime.

Maintenance. The Service may sometimes be unavailable for maintenance or updates. We try to schedule planned maintenance outside business hours and to give notice in the app or by email where it is likely to cause noticeable disruption.

Changes to the Service. We may improve, change or remove features. If a change materially reduces the core functionality of your Plan, we will give you reasonable notice and you may cancel and receive a pro-rata refund of any prepaid fees for the unused period.

Outside our control. The Service can be affected by things outside our reasonable control, such as internet or power outages, failures of third-party services, cyber attacks and changes made by government bodies to their own systems.

Support. Support is provided by email and in the app during our business hours (Mon to Fri 8am to 8pm, Sat 9am to 1pm (Sydney time)).

22. Third-party services

The Service relies on third-party providers, including for hosting and storage, payments (Stripe), email delivery and the processing behind Automation Software. Their services are subject to their own terms. We choose providers carefully, but we are not responsible for third-party services outside our control, except to the extent we caused or contributed to a loss.

If you connect or use a third-party product alongside the Service (for example your own email, website or business software), your use of it is between you and that provider.

Links to third-party websites, including government websites, are for convenience. We do not control their content.

23. Liability

23.1 Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot be excluded. Nor do they exclude, restrict or modify any other guarantee, warranty or term that cannot lawfully be excluded, and every limit in this clause 23 applies only to the extent the law allows.

23.2 Limitation for non-consumer services. Where the Service is not of a kind ordinarily acquired for personal, domestic or household use, and to the extent the law allows, our liability for failing to comply with a consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

23.3 No indirect loss. To the extent permitted by law, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, business or goodwill. Neither party is liable for loss of data except to the extent it is caused by that party's breach of these Terms or negligence.

23.4 Cap. To the extent permitted by law, our total liability arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), statute or otherwise, is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Claims arising from the same or related events count as one claim for this cap. The cap does not apply to liability for fraud or wilful misconduct, or to liability that cannot be limited by law. The same cap applies to your liability to us, except for Fees you owe us.

23.5 Your part. Our liability is reduced to the extent a loss was caused or contributed to by you, your Team Members, inaccurate Answers, or failure to review or implement documents.

23.6 Losses we are not responsible for. To the extent permitted by law, and except to the extent we caused or contributed to the loss through our negligence or breach of these Terms, we are not liable for loss arising from: (a) inaccurate, incomplete or out-of-date information you give us; (b) your practices not matching your documents, or documents not being implemented; (c) decisions of auditors, the NDIS Commission, the NDIA or other third parties; (d) changes in law, standards or guidance after the relevant content was produced; (e) third-party services outside our control; (f) cyber incidents that occur despite our reasonable security measures; or (g) events covered by clause 29 (force majeure).

23.7 Nature of the Service. You acknowledge that the Service is a software tool and not professional advice (clause 4), and that our Fees reflect that and the allocation of risk in this clause.

23.8 Making a claim. Please tell us in writing about a claim as soon as you can, so we can try to put things right (clause 26). This does not shorten any time limit the law gives you to make a claim. The documentation guarantee has its own time limit for claims under the guarantee (clause 7.1), which does not limit your other rights.

24. Indemnity

You indemnify us against third-party claims, and the reasonable costs of defending them, to the extent they arise from: (a) Your Data infringing someone's rights; (b) your uploading or entering Participant Information, or other personal information without the required consent or authority; (c) your breach of clause 19 (acceptable use); or (d) your breach of law in using the Service.

This indemnity is reduced to the extent we caused or contributed to the claim. We will tell you promptly about any claim and let you take part in its defence at your cost.

25. Suspension and termination

By you. You may cancel your Plan or close your Account at any time (see clause 10). Cancellation takes effect at the end of your current billing period, and there is no refund for the unused part of that period except as set out in clause 10.

Suspension by us. We may suspend access, with notice where practical, if: Fees are overdue (clause 9); we reasonably believe the Account is being used unlawfully or fraudulently, puts others at risk or breaches clause 19; or suspension is needed to protect the security of the Service or other customers. We will restore access once the issue is resolved.

Termination by us. We may terminate these Terms by notice if:

• you materially breach them and do not remedy the breach within 14 days of notice;
• Fees remain unpaid more than 14 days after we first tell you a payment has failed;
• you commit a serious or repeated breach of clause 19, or we reasonably suspect fraud;
• your use of the Service poses a serious security or legal risk to us or other customers; or
• you stop carrying on business, or you become insolvent, to the extent the law allows us to terminate for that reason.

If we terminate for a reason that is not your breach or non-payment, we will refund any prepaid fees for the period after termination.

We may also stop offering the Service with at least 60 days' notice, and will refund any prepaid fees for the period after it ends.

Effect of termination. On termination your access ends, clause 13 applies to Your Data, your licence to Generated Documents in clause 15 continues, and any Fees owed for the period before termination remain payable.

Survival. Clauses that by their nature should survive termination do so, including clauses 7.3, 13, 15, 17, 20, 23, 24, 25, 26, 27 and 29.

26. Disputes

Talk first. If a dispute arises, tell us in writing at ask@audito.com.au. Both parties will first try to resolve it through good-faith discussions for at least 20 Business Days.

Mediation. If it is not resolved, either party may refer it to mediation in Sydney with a mediator agreed by both (or, failing agreement, appointed by the Resolution Institute), with costs shared equally.

Courts. Neither party may start court proceedings until mediation has ended, except for urgent interim relief. If the dispute is not resolved within 30 days after the mediator is appointed, either party may take it to the courts of New South Wales.

This does not limit your right to contact a consumer protection agency.

27. Governing law

These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and courts that can hear appeals from them.

28. Changes to these Terms

We may update these Terms. For material changes we will give you at least 30 days' notice by email before they apply. If you do not agree, you may cancel before the change takes effect, without any cancellation fee, and it will not apply to you for the remainder of your paid period.

Continuing to use the Service after the change takes effect means you accept it. Minor changes that do not reduce your rights (such as clarifications or corrections) may take effect when published. The date at the top of this page shows when these Terms were last updated.

29. General

• Entire agreement. These Terms, our privacy policy and any order or quote you accept are the whole agreement about the Service. If they conflict, these Terms apply unless the order or quote expressly says otherwise.
• Notices. We send notices to the email address on your Account. You send notices to ask@audito.com.au.
• Assignment. You may not transfer your Account without our consent (which we will not unreasonably withhold, for example on the sale of your business). We may transfer our rights and obligations to a successor that takes over the Service and agrees to these Terms.
• Force majeure. Neither party is liable for delay or failure caused by events outside its reasonable control, such as natural disasters, pandemics, widespread internet or power outages, or acts of government, other than payment obligations. The affected party will tell the other and try to limit the impact.
• Severability. If any part of these Terms is invalid, it is read down or severed and the rest continues.
• Waiver. A failure or delay in enforcing a right is not a waiver of it.
• Relationship. Nothing in these Terms creates a partnership, employment or agency relationship.

30. Contact us

audito (ABN 95 164 685 849)
Email: ask@audito.com.au
Phone: 0488 863 626
Hours: Mon to Fri 8am to 8pm, Sat 9am to 1pm (Sydney time)