For registered NDIS providers, wherever you are starting from.

1. 1
   Confirm your audit dates

   Check your certificate for your registration end date. Certification providers need a mid-term audit that must start no later than 18 months into the registration period. For renewal, start about 6 months before your registration ends. Put both dates in your calendar.

2. 2
   Review changes since your last audit

   Check what has changed in the law and standards, such as the July 2026 changes for SIL and digital platforms and new record-keeping and claiming rules. Update your documents where needed.

3. 3
   Check your set-up is still accurate

   Update your set-up if your services, groups, workers, sites or systems have changed. Regenerate documents that are affected and approve the new versions. Notify the NDIS Commission of changes in scale or key personnel as required.

4. 4
   Close out previous findings

   List every non-conformity and observation from your last audit. Gather evidence that each one is fixed and still working, because auditors usually check them again.

5. 5
   Complete your internal audit and management review

   Run your Internal Audit Program (CORE-FRM-27) and record a Management Review Report (CORE-FRM-19). Show what you learned from incidents, complaints and feedback and what you improved.

+ 5 more steps in your roadmap.

1. 1
   Choose your registration groups

   List the supports you will actually deliver and match each one to a registration group. Only register for groups you are ready to deliver, because each group and module adds audit time and cost. If any group needs certification, your whole application follows the certification pathway.

2. 2
   Set up the business basics

   Get your ABN and business structure sorted, and set up a business bank account and PRODA account. Arrange public liability, professional indemnity and workers compensation insurance that covers NDIS supports. Choose the systems you will use for records, rostering and secure storage.

3. 3
   Check the registration requirements

   Open the Registration requirements checklist to see what the NDIS Commission and your auditor expect for your groups and audit type, such as worker screening, insurance, qualified workers for each group and, for certification, an on-site audit. Tick each item off as you get it ready.

4. 4
   Complete your set-up

   Work through every set-up step: your business details, registration groups, the services you deliver, roles and your settings. Your answers decide which documents you get, so answer the yes or no questions about medication, mealtimes, money, vehicles and restrictive practices carefully.

5. 5
   Generate and tailor your documents

   Generate your document set and read each policy, not just the titles. Change anything that does not match how you really work, because auditors check that you do what your documents say. Use the User Manual (CORE-GDE-03) as your guide.

+ 10 more steps in your roadmap.