Website package

A modern website for your NDIS business, designed around what auditors look for.

Free website design or redesign when you add our website hosting at $39/month (hosting, updates and maintenance). Your policies, a complaints and feedback process, and referral and contact forms, on a secure site we host and look after.

What you get

Everything a provider website needs.

Built around what participants, families and auditors commonly look for on an NDIS provider's website. Best practice, not a legal checklist: your auditor decides independently.

5 to 30 pages, up to you

Start small with the essentials, or add a page for every service, location and team.

Your policies, published

The policies participants need to read, such as your complaints and feedback policy and privacy policy. Upload your own, or we take them from your audito document set.

Complaints and feedback

A form, or a process by email, set up in line with your own complaints policy, including how to contact the NDIS Quality and Safeguards Commission.

Contact and referral forms

Easy ways for participants, families, support coordinators and plan managers to reach you or make a referral.

Secure hosting, looked after

Hosting, security updates, backups and maintenance, all covered by the monthly fee.

Free design or redesign

A new site, or a refresh of the one you have, designed around what auditors and participants commonly look for. Free with the $39/month hosting.

Modern designs to choose from

Simple, high end, warm and friendly or corporate, in your colours with your logo and photos.

Mobile friendly and accessible

Works on phones, tablets and computers, built with accessibility in mind: clear headings, readable text and labelled forms.

Included pages

The pages participants and auditors look for.

A typical provider website includes these. Add more pages for each service, location or team, up to 30 in total.

  • Home page with who you support and where
  • About us, your team and your values
  • Your services and registration groups
  • Policies: complaints and feedback, privacy and the others you choose
  • Feedback and complaints, with how to contact the NDIS Quality and Safeguards Commission
  • Referral form for participants, families and support coordinators
  • Contact page with your details and ABN
  • The NDIS Code of Conduct
  • Easy Read links, if you have Easy Read versions
How it works

Four steps to your new website.

  1. 1

    Tick the website

    Tick it when you sign up, or add it any time later in Billing.

  2. 2

    Fill in the quick brief

    Answer a few questions in the app, under the Website tab: your services, style, pages and policies.

  3. 3

    We design it

    We build your site and send it to you for feedback, then make your changes.

  4. 4

    We take it live

    We put it live on your domain, and you keep it up to date with us as your business changes.

Pricing

Free design, one simple monthly fee.

Website package

Design, hosting and maintenance

Freedesign or redesign+$39/month

The design is free only with the $39/month website hosting, which is an add-on to your plan. The monthly fee covers hosting, security updates, backups and maintenance, and renews until you cancel it. Domain registration is paid by you.

  • Your policies and procedures that participants need, ready to read online
  • Complaints and feedback form, with how to contact the NDIS Quality and Safeguards Commission
  • Privacy policy
  • Your services and registration groups
  • The NDIS Code of Conduct
  • Contact details and ABN
  • Secure contact and referral form
  • Mobile-friendly design, built with accessibility in mind
  • Easy Read links, if you have Easy Read versions
  • Secure hosting, security updates, backups and maintenance
  • 5 to 30 pages, up to you
Try every feature free

Website pre-ticked at sign-up · 14 days · no card needed · or add it later in Billing

Prices in AUD, GST inclusive. The website package is an add-on to your plan. Billing terms.

Questions

About the website package.

What if I already have a website?

We can redesign it. The redesign is free, on the same condition (the $39/month hosting). We keep the content you want, bring it up to date, add the pages participants and auditors commonly look for and move the site to our hosting.

Do I need my own domain?

Yes. Your website goes live on your own domain (for example yourbusiness.com.au), which you register and pay for. If you already have one, we connect it. If not, we can explain how to register one.

Who owns the content?

You do. The words, photos, logo and policies you give us, and your domain, stay yours.

Can I cancel?

Yes. Website hosting renews each billing period until you cancel it, with no cancellation fee. Cancel any time in Billing > Manage billing. Cancelling takes effect at the end of the period you have paid for: your website stays online until then and hosting stops after that. Ask us before then and we send you a copy of your content.

How many pages can I have?

Between 5 and 30 pages, up to you. Most small providers start with the essentials and add pages as they grow.

How long does it take?

We agree a timeline with you once we have your website brief, and keep you updated as we go.

Your website, sorted.
Tick it when you sign up.

Free website design or redesign when you add our website hosting at $39/month (hosting, updates and maintenance). See it in the demos, then start your free trial with the website pre-ticked.

Try every feature free 14 days · no card needed · cancel any time · Documentation guarantee